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Tzora Warranty Policy

WARRANTY – MOBILity scooter

Twelve- Month limited WARRANTY (from the date of purchase).

  • This warranty only applies to parts that are mandatory for operating the scooter.
  • Tzora will cover, free of charge, any defected part which was identified by one of our authorized maintenance & service companies, after examination.

Six-Month limited warranty (from the date of purchase).

  • The battery has a six-month warrant effective from the date of purchase.


This warranty does not extend to those items which may require replacement due to normal wear and tear:
  • Plastic Shrouds
  • Color fixing
  • Motor Brushes
  • Upholstery and Seating
  • Brake Pads
  • Tires and Tubes
  • Fuses/Bulbs
  • Circumstances beyond the control of Tzora
  • Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Tzora
  • Repairs and/or modifications made to any part without specific consent from Tzora
  • Exclusions also include components with damage or failure caused by:
    • Contamination
    • Abuse, misuse, accident, or negligence
    • Battery fluid spillage or leakage
    • Use other than normal design specifications
    • Improper operation, maintenance, or storage
  • NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in