Sharper Image FAQs — Olympic Breeze Skip to content
Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices
Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices

Sharper Image FAQs

Can I change or cancel my order after it’s been placed?

Unfortunately, we are unable to cancel your order. In order to ensure the fastest delivery possible, we cannot change or cancel your order once it has been submitted.

I bought an item from the Former Sharper Image that is broken, what do I do?

Unfortunately, we are not able to assist you with products purchased from the Former Sharper Image Company, which filed for bankruptcy on February 19, 2008. We are a new company offering new and innovative products.

What is the difference between and the Former Sharper Image?

On Friday, May 30, 2008, the Former Sharper Image (The Sharper Image Corporated) assets were acquired by a joint venture formed between Hilco Consumer Capital, Gordon Brothers and Bluestar Alliance. This joint venture has been re-established as Through a licensing agreement with The Sharper Image, Camelot Venture Group, is in charge of managing and operating the website and ecommerce platform. has no affiliation to The Sharper Image Corporated ("TSIC") that filed for bankruptcy in 2008, or any of the various retail stores currently selling Sharper Image licensed products.

My Former Sharper Image item has time left on the Warranty, who do I contact?

Unfortunately, we do not have any information about the warranty on items purchased from the Former Sharper Image On February 19, 2008, The Sharper Image Corporated (“TSIC”) operating under previous ownership and management, filed for bankruptcy in the United States Bankruptcy Court for the District of Delaware. Since that filing, a new group of investors acquired certain assets of TSIC including the brand name and the website.

How can I obtain replacement parts? does not provide replacement parts and or repair service at this time. We are not the product manufacturer therefore do not have access to replacement parts. If you received a defective item and need to return it for the same item, please call our Customer Service line 855-256-2579 to request a new item or email us at

When can I expect my refund? will issue a refund after we receive and process an acceptable return. For items directed to our Returns Center, it can take 7-14 business days to receive a refund after the item has been received.

When should I expect my order if shipping to a PO BOX?

Please note PO Box shipments can take up to 14 business days to deliver.