Please inspect your package upon delivery. If there is obvious damage, please note the damages on the delivery receipt. Contact us within 72 hours to report the damage, by either e-mail or phone. Please retain all original boxes and packaging.
CANCELLATION & RETURNS
We accept returns that are brand new and uninstalled minus all shipping costs and a restocking fee of 15%. The grace period to return a product is 20 calendar days from when the product is delivered to your location.
The product must be in its original condition including packaging materials, crates, boxes, and all pamphlets.
Customer is responsible for all shipping costs; those charges will be deducted from your refund.
The product should be returned in the same condition including shrink wrap and foam. We will provide a refund minus the shipping costs, in the same manner, the order was placed.
Buyers are responsible to check with their local inspector to make sure these units can be installed in their area and is the buyer's responsibility to review the spec sheets prior to their purchase. If you purchased with a credit card, you will be refunded on the same card.