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FREE SHIPPING on ALL PURCHASES | Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices
FREE SHIPPING on ALL PURCHASES | Pay Monthly With Affirm 0% APR | Authorized Dealer | UNBEATABLE Prices

Lunar Scooters Return Policy

NO RETURNS WILL BE ACCEPTED

We will, however, during the 30-day warranty period, provide you with free replacement parts and free shipping.

Lunar Scooters offers a FULL 30-day bumper-to-bumper part warranty on the whole scooter. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. If you have questions about our warranty, please e-mail us. . Any labor required to make warranty repairs is the purchaser’s responsibility and is not covered by Lunar Scooters. Lunar Scooters will not be responsible for shipping charges on received or refused packages, part returns, or scooter returns. Freight collect and COD packages will not be accepted. Insured shipping and handling fees are FREE to anywhere in the continental USA. If you live outside the USA, email us for a shipping quote. WE INSPECT THE SCOOTER BEFORE PACKAGING AND THE LUNAR SCOOTER SHIPS IN A VERY THICK PACKAGE THAT IS SURROUNDED BY A STYROFOAM MOLDED SHELL INSIDE THE THICK BOX. THIS HELPS PROTECT THE LUNAR SCOOTER DURING THE SHIPPING PROCESS AND IS ALL DONE FOR QUALITY ASSURANCE.

REFUNDS/PROCESSING FEE’S: If Lunar scooters has not sent out any physical product and an online refund is requested to cancel an order that has been processed, it is the buyer’s responsibility to cover all credit card/merchant services processing fees. For instance, a transaction purchase of $1,499 has a credit card processing fee of $43.77. The final amount refunded to the buyer would be $1,455.23 after the 43.77 credit card processing fee has been deducted. Lunar Scooters LLC. make no profits or gains from refunded orders.

LEGAL DISCLAIMER:

Lunar Scooter products (electric/gas motorized scooters) are designed for recreational and/or for personal transportation of a single rider with proper safety equipment. It is not suitable for handicapped persons or persons with limited mental or physical capacities. The product is to be used only on safe, dry, smoothly paved or hard-packed surfaces, in accordance with local regulations. Please remember to always wear a helmet!

There are inherent dangers to using motorized scooters. Purchaser shall use products at their own risk, Lunar Scooters will not be held liable under any circumstance for incidental or consequential loss or damage or injury due to the direct or indirect use, misuse or abuse of any product purchased from Lunar Scooters, including any malfunction.

Although there are no uniform legal age restrictions for the use of motorized scooters, we recommend that only individuals of legal age use any of the scooters sold by Lunar Scooters. Children may use products under adult supervision and under the guardian’s own discretion. Check with your local authorities for area-specific rules and regulations. The adult guardian assumes all responsibilities associated with the use of these products by minors. Customers understand that the use of these products can cause injury or death. To prevent it, we strongly recommend the use of the safety equipment such as helmet and knee pads. The user holds seller and his agents harmless from any liability. Purchaser obtains his/her own insurance. Seller assumes no suitability of any of these products as to size, age and other factors largely depend on personal discretion.

Products are not regulated by the U.S. Department of Transportation as motor vehicles, therefore, they do not necessarily comply with the Federal Motor Vehicle Safety Standards. It is the customers’ responsibility to check with their local authority since the law varies state by state.

Release:
The User releases Olympic Breeze, Lunar Scooters, its officers, agents, sponsors and employees from claims, demands and damages (both actual and consequential), of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with items purchased.

Limitation of liability:
In no event shall Olympic Breeze, Lunar Scooters or its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with items purchased from us or this agreement (however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any circumstance is limited to the User’s cost of qualifying products purchased at the time of entering into the agreement. Qualifying products as acceptable for return as outlined in the return policy.