I. Liabilities
Golden Designs Inc. and any of its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the customer. Golden Designs Inc. and Olympic Breeze shall not be held liable for any damage and/or injury caused by customer misuse of product.
Golden Designs Inc. and Olympic Breeze do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice.
II. Cancellation and Return Policy
Buyer may cancel and return the goods to Olympic Breeze, subject to the terms and conditions of this policy. Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy. Orders must be cancelled within 24 hours of purchase and all returns must be processed within 30 days of delivery.
Olympic Breeze reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Olympic Breeze
a) is in receipt of the goods
b) has inspected the goods and
c) in the Olympic Breeze discretion, has found the goods to be free of damage.
All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
All returned goods must be in their original packaging. Olympic Breeze may refuse to refund all or any portion of any payment, or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.
III. Shipping, Handling and Restocking Fees
All cancelled orders and/or returned goods shall be subject to the following:
a) storage fees and costs associated with routing the goods;
b) handling and restocking fee of 20% of the total purchase for each sauna;
c) all shipping costs to and from the Olympic Breeze, and;
d) a return merchandise authorization (RMA) number provided by Olympic Breeze. Buyer’s failure to obtain the RMA number shall result in Olympic Breeze not accepting any returned shipment and Buyer paying all costs and fees. All such costs and fees as determined by Olympic Breeze shall be paid by Buyer to Olympic Breeze upon demand by Olympic Breeze.