FirstBIKE comes with a lifetime warranty on the frame and fork and a 5-year warranty on all other parts.
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LIMITED WARRANTY ON FirstBIKE BALANCE BIKE
What it covers?
The frame and the fork of the FirstBIKE are covered by a “lifetime” limited warranty for the period of ninety-nine (99) years. Parts other than the frame and fork (including, but not limited to brake calipers, grips, seat, etc.) are covered by a 5-year limited warranty.
What is NOT covered?
This limited warranty does NOT cover any damage due to misuse, normal wear or tear, or damages caused by use inconsistent with the assembly and use instructions or with generally accepted safe riding practices. This warranty does not cover any FirstBIKEs that have been modifi ed or repaired by a non-authorized person or dealer. This warranty does not cover parts that were damaged in shipping or transit. This warranty does not extend to, or otherwise include, consequential or incidental damages resulting from product use or from breach of warranty.
Who is covered?
This limited warranty extends only to the original purchaser of the FirstBIKE. FirstBIKE may require documentation (receipt or proof of purchase) to confirm the purchaser prior to authorizing repairs or replacement under this warranty. This warranty is not transferrable.
How long is the coverage?
The frame and fork of the FirstBIKE are covered by this limited warranty for a “lifetime” period of ninety-nine (99) years from the date of original purchase. All other parts are covered by this limited warranty for a period of five (5) years from the date of original purchase. This warranty applies only to the original purchaser and is not transferrable.
What FirstBIKE will do?
FirstBIKE will repair or replace, in its sole discretion and at its option, and at no charge to the original purchaser, any parts covered by this warranty. For the frame and fork, FirstBIKE will repair or replace defective parts and will provide the labor for such replacement or repair; all other parts replaced under this warranty will be shipped to the consumer, who will be responsible for installation.
How to obtain service?
If you believe you need to file a warranty claim, please contact us at the information below to obtain a return authorization. Please have your receipt or proof of purchase and the FirstBIKE itself handy when you call. FirstBIKE will then issue you a return authorization with specific instructions as to proceeding with a warranty claim.
How state law applies?
This warranty gives you specifi c legal rights, and you may also have other rights which vary from state to state. Some states do not allow for certain exclusions, so consult with your state attorney general, with local legal counsel, or with your local distributor to be sure of your rights.
PLEASE RETAIN THIS WARRANTY PAPERWORK AND ORIGINAL SALES RECEIPT FOR EASY FUTURE REFERENCE AND DOCUMENTATION.