Bakcou accepts returns up to 30 days after you receive your purchase. Items must be in the same condition that they were received to be eligible for return. A 15% restocking fee will be applied to your refund and you are responsible for shipping. Receipt or proof of purchase is also required for returns.
To initiate a return, contact us at firstname.lastname@example.org. If your return is accepted, we'll send you instructions on how and where to send your package. Items returned without prior approval will not be accepted.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon receipt. If your order is damaged, defective, or incorrect, please contact Olympic Breeze immediately so that we can evaluate the issue and correct your order. See our Warranty Policy for further information about damaged and defective items.
For exchanges, please contact us at email@example.com.
We will notify you upon receipt and inspection of your return. If approved, an automatic refund minus the 15% restocking fee will be applied to your original payment method. Please allow adequate time for your bank or credit card company to process and post the refund.
In the event of a product return, Bakcou promotional items received with your purchase must also be returned and a 15% restocking fee will be assessed. If you choose to keep any of the promotional items, the MSRP value of the promotional items will be deducted from your refund.